Data Processing Agreement
Parties
Parties
This Data Processing Agreement (“Agreement”) forms part of the Terms of Service between:
The Client (“Data Controller”)
and
Quantyx Studio (“Data Processor” or “Provider”).
This Agreement governs the processing of personal and business-related data in connection with the services provided by Quantyx Studio.
Purpose of Processing
Quantyx Studio shall process data solely for the purpose of:
• providing analytics services,
• platform functionality,
• reporting,
• performance tracking,
• system maintenance,
• and related support services.
The Provider shall not process Client data for any purpose other than those specified in this Agreement or as instructed by the Client.
Types of Data Processing
The data processed may include, but is not limited to:
• Creator performance analytics
• Revenue and financial performance data
• Account and profile information
• User activity and engagement metrics
• Platform usage statistics
• Communication and support records
• Technical identifiers (including IP addresses and device information)
The Client represents and warrants that it has all necessary rights, consents, and lawful bases required to provide such data to Quantyx Studio.
Processor Obligations
Quantyx Studio agrees to:
• Process data only on documented instructions from the Client
• Maintain confidentiality regarding all processed data
• Restrict data access to authorized personnel only
• Implement reasonable technical and organizational security measures
• Take reasonable steps to protect data against unauthorized access, loss, misuse, or disclosure
• Notify the Client without undue delay upon becoming aware of a data breach affecting Client data
Sub-Processors
The Client acknowledges that Quantyx Studio may engage third-party service providers (“Sub-Processors”) to support the delivery of services, including but not limited to:
• cloud hosting providers,
• analytics infrastructure,
• storage providers,
• and payment processors.
Quantyx Studio shall ensure that such Sub-Processors are subject to appropriate confidentiality and data protection obligations.
A current list of Sub-Processors may be provided upon reasonable request.
International Data Transfers
The Client acknowledges that data may be transferred to or stored in jurisdictions outside of South Africa where Quantyx Studio or its Sub-Processors maintain operations or infrastructure.
Quantyx Studio shall take reasonable steps to ensure that appropriate safeguards are implemented for such transfers in accordance with applicable data protection laws.
Data Retention & Deletion
Upon termination of the services, Quantyx Studio shall, within a reasonable period:
• delete Client data stored within its systems, or
• return such data where technically feasible,
unless retention is required by law, regulatory obligation, dispute resolution, or legitimate business purposes.
Backup copies may remain temporarily in secure archival systems until automatically deleted in accordance with standard retention schedules.
Client Responsibilities
The Client is solely responsible for:
• ensuring the legality of collected data,
• obtaining all necessary consents,
• complying with applicable privacy laws,
• and ensuring that submitted data does not infringe the rights of any third party.
Limitation of Liability
To the maximum extent permitted by law, Quantyx Studio shall not be liable for:
• inaccuracies in Client-provided data,
• decisions made based on analytics outputs,
• indirect or consequential damages,
• loss of profits,
• loss of business opportunities,
• or damages arising from third-party platforms, APIs, or external data sources.
The total liability of Quantyx Studio arising under this Agreement shall not exceed the total fees paid by the Client during the twelve (12) months preceding the event giving rise to the claim.
10. Governing Law
These Terms are governed by and interpreted in accordance with the laws of South Africa.
Any disputes shall be subject to the exclusive jurisdiction of the courts of South Africa.