Privacy Policy
Introduction
Introduction
Sublytics X (“we,” “our,” or “the Platform”) is committed to protecting the privacy and security of Client data. This Privacy Policy explains how we collect, use, store, and protect information when using the Sublytics X platform and related services. By accessing or using the Platform, you agree to the collection and use of information in accordance with this Policy.
Data we collect
We may collect and process the following categories of data:
Account Information
• Name
• Email address
• Login credentials
• Billing information
• Subscription details
Analytics and Performance Data
• Creator performance statistics
• Revenue and financial analytics
• Engagement and conversion metrics
• Tracking and reporting data
Technical and Usage Data
• IP addresses
• Browser and device information
• System logs
• Usage activity and platform interactions
Uploaded or Integrated Data
• Data uploaded by Clients
• Data imported through integrations or APIs
• Third-party platform analytics data
Purpose of data processing
We process data solely for legitimate business purposes, including:
• providing analytics and reporting services,
• operating and maintaining the Platform,
• improving functionality and performance,
• customer support,
• security monitoring,
• fraud prevention,
• and legal or regulatory compliance.
We do not use Client data for unauthorized marketing or resale purposes.
Data sharing & Disclosure
We do not sell Client data to third parties.
Data may only be shared:
• where required by law or legal process,
• with trusted infrastructure or service providers necessary to operate the Platform,
• to protect the rights, security, or integrity of the Platform,
• or with the Client’s authorization.
Third-party service providers may include:
• cloud hosting providers,
• payment processors,
• analytics infrastructure providers,
• and security service providers.
Such providers are subject to confidentiality and data protection obligations.
International Data Transfers
Client data is hosted and primarily processed in the United States and may be transferred to or stored in jurisdictions outside of South Africa where our infrastructure providers or systems operate.
We take reasonable steps to ensure that appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
Data Security
We implement reasonable technical, administrative, and organizational safeguards designed to protect Client data against:
We implement reasonable technical, administrative, and organizational safeguards designed to protect Client data against:
• unauthorized access,
• disclosure,
• misuse,
• alteration,
• or destruction.
However, no electronic storage system or internet transmission can be guaranteed to be completely secure, and we cannot guarantee absolute security.
Data Retention
Data is retained only for as long as reasonably necessary to:
Data is retained only for as long as reasonably necessary to:
• provide the services,
• comply with legal obligations,
• resolve disputes,
• and enforce agreements.
Upon termination of an active subscription:
• provide the services,
• comply with legal obligations,
• resolve disputes,
• and enforce agreements.
Upon termination of an active subscription:
• Client data may be deleted from active systems within a reasonable timeframe,
• subject to backup retention periods and legal obligations.
• Client data may be deleted from active systems within a reasonable timeframe,
• subject to backup retention periods and legal obligations.
Client Rights
Subject to applicable law, Clients may:
Subject to applicable law, Clients may:
• request access to their personal data,
• request correction of inaccurate information,
• request deletion of data,
• object to certain processing activities,
• and request export of their data.
Requests may be submitted through official support channels.
Third-party data and Integrations
The Platform may integrate with third-party platforms, APIs, or services.
Sublytics X is not responsible for:
• the accuracy of third-party data,
• the privacy practices of third-party platforms,
• or interruptions caused by external integrations.
Clients are responsible for ensuring they have lawful authority to connect and process third-party data through the Platform.
Cookies & Tracking Technologies
The Platform may use cookies, session tracking, and similar technologies to:
The Platform may use cookies, session tracking, and similar technologies to:
• maintain functionality,
• analyze usage,
• improve performance,
• and enhance user experience.
Users may manage cookie preferences through browser settings where applicable.
Policy Updates
We may update this Privacy Policy periodically to reflect:
We may update this Privacy Policy periodically to reflect:
• operational changes,
• legal requirements,
• security updates,
• or platform improvements.
Updated versions will become effective upon publication on the Platform.
Continued use of the Platform constitutes acceptance of the updated Policy.
Contact Information
For privacy-related requests or concerns, Clients may contact:
For privacy-related requests or concerns, Clients may contact:
Sublytics X / Quantyx Studio
Email: hello@sublyticsx.com
